Terms and Conditions

Welcome to the Smash Queen. By using our website and services, including ordering from our food truck, you agree to the following Terms and Conditions. Please read these carefully before accessing or using our website. If you do not agree with these terms, please do not use our services.

1. Acceptance of Terms

By accessing or using the Smash Queen website () and placing orders through our food truck services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

2. Services Provided

The Smash Queen is a family-owned food truck business offering homemade, fresh meals served at various live events, including corporate events, weddings, festivals, and more. We provide a variety of delicious meals made to order, served directly from our truck.

3. Ordering and Payments

When you place an order through our website or at our food truck, you are agreeing to pay for the food and services in full. Orders may be subject to availability, and we reserve the right to cancel or refuse any order if necessary.

• Payments: All payments are processed securely through our payment gateway. We accept [credit cards, PayPal, Visa, and MasterCard].
• Pricing: All prices are listed in the menu. Prices are subject to change without notice.
• Cancellations: If you need to cancel an order, please contact us as soon as possible. We may charge a cancellation fee if the order is processed or food has already been prepared.

4. Delivery and Service Areas

We provide our food truck services at specified events or locations. Services may be available for certain events, and additional charges may apply. We do not guarantee services outside of the areas we serve.

5. Customer Responsibilities

By using our services, you agree to:

• Provide accurate information when placing an order (e.g., event details, contact information).
• Ensure there is enough space for our food truck to park and serve at your event or location.
• Follow any event-specific guidelines we provide for delivery or on-site service.

6. Food and Allergens

Our food is made with fresh ingredients and prepared in a kitchen that handles various allergens. While we take precautions to prevent cross-contamination, we cannot guarantee that any food served will be free of allergens. Food Allergies: If you or any guests have food allergies, please inform us when placing the order. We will do our best to accommodate special dietary needs, but we cannot be held liable for any allergic reactions or dietary issues.

7. Event Bookings and Reservations

To secure our food truck for an event, please contact us with your event details and preferred date. A booking fee may be required to confirm your reservation. Event bookings are subject to availability.

• Minimum Order Requirements:Certain events may require a minimum order amount.
• Deposit and Payment Terms: A non-refundable deposit may be required for large bookings or special events.

8. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of the Smash Queen and is protected by copyright law. You may not use, copy, or distribute any content from our site without our express written permission.

9. Privacy

We take your privacy seriously. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website and services, you agree to our Privacy Policy.

10. Limitation of Liability

We strive to provide the best possible service to our customers. However, Smash Queen will not be held liable for any damages or losses arising from the use of our website or services, including but not limited to food-related issues, cancellations, or errors in event information.

11. Indemnification

You agree to indemnify and hold the Smash Queen, its owners, employees, and partners harmless from any claims, damages, or liabilities arising out of your use of our services, including any food-related issues, event problems, or failure to comply with these Terms and Conditions.

12. Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated "Effective Date." By continuing to use our website and services, you agree to the updated terms.

13. Governing Law

These Terms and Conditions are governed by the laws of []. Any disputes arising under these terms will be resolved in the appropriate courts of [].

14. Contact Us

If you have any questions or concerns about these Terms and Conditions or our services, please contact us at:
Email: []
Phone: []
Address: []
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